FOR TECHS WHO VERIFY

75,000+ Service Documents. Searchable. On Your Phone.

LG, Samsung, Whirlpool, GE, Frigidaire, Bosch, Miele, Thermador, ASKO, and more. Service manuals, parts lists, tech sheets, installation guides, service bulletins, and wiring diagrams for 100+ brands, on one app.

Built by a team with 25+ years in appliance repair. Made for techs who verify their work.
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mypros+
MVWX655DW1
MVWX655DW1
Maytag · washer
Max
Manuals
Parts
drive hub grinding noise during agitation
Max
Drive Hub Wear: Replace W10528947

Grinding + basket wobble = worn drive hub. On the Bravos platform, the plastic drive hub takes the brunt of the torque load during agitation and the splines chew up over time.

1

Remove the washplate cap and washplate to expose the drive hub

Grab the hub and try to rotate it independently of the spin tube. If it spins freely or feels loose, the hub is done.

Bravos Drive Hub Replacement

Part W10528947 · 8 min

drive hub grinding noise during agitation

Whirlpool Vertical Modular Washer - Job Aid: Installation & Service

Service Manual · Whirlpool · 84 pages

Whirlpool Washer - Tech Sheet: Diagnostics & Service Guide (W10740624)

Tech Sheet · Whirlpool · 44 pages

Basket and Tub PartsDrive SystemControls
Exploded Diagram
#Part NamePart Number
1Drive Hub KitW10528947
2Basket Drive HubW10820039
3Hub NutW10564600

Everything you need on every call

Built for techs in the field, not desk jockeys.

Parts Lookup

Every part for your model, organized by diagram section

One-tap copy to drop into a supplier order or add to your invoice. No more waiting on hold to get a part number. No more squinting at exploded view diagrams on your phone.

Stop wasting 10 minutes per call looking up part numbers. Have them ready before you call your supplier.

Camera Scan

Snap a photo of the model tag. Done.

MyPros+ reads it and pulls up every manual, error code, and parts diagram for that unit. Snap a wiring diagram and ask Max to trace a circuit.

No typing with greasy hands in tight spaces. Point, shoot, search.

Error Codes

Instant lookup for every error code on your model

No more Googling "[brand] [code] error" and hoping the first forum post is right. Get the manufacturer procedure with test sequences, expected values, and thresholds.

One place for all codes, across all brands. Not scattered across 50 different sites.

Offline Access

The manual you need, even when you have zero bars

Save any manual for offline. When you’re in a basement or crawl space with no signal, it’s still there.

Downloaded once, available forever. No signal required.

Diagnostic Assistant (Max)

Trained on the manuals, not the internet

Cites the actual manual page so you can verify. Not ChatGPT guessing. Real answers from real documents. Ask anything about a model and get exact test points, expected values, and the page number.

For techs who check the source, not just trust the AI.

Voice Input

Tap and talk. Hands-free diagnostics.

Ask Max anything hands-free when your hands are full of grease and wires. One tap, no typing.

On the job, this matters.

Same question. Different result.

“Frigidaire FGES3065KFD: bake element not heating”

GENERIC AI

“Test the bake element for continuity. If open, replace it. Also check the relay board.”

No source cited
Suggests wrong component
$150 part wasted, still broken
MAX / MYPROS+

“Element reads 21.9Ω. It's good. This is a voltage routing issue. Check control board output at P1–P9. Should see 240VAC.”

Cites exact source document
Correct diagnosis
Fixed on the first visit

“Isn't this just ChatGPT for appliances?”

Fair question. Here's why it's not.

ChatGPT gives me answers too.
ChatGPT guesses from training data and doesn’t have your service manual. Max cites the specific page and test values from real documentation. You can verify every answer yourself.
I don’t trust AI diagnostics.
Good. You shouldn’t trust any source blindly. That’s why every answer includes the citation. Max is a research tool, not a replacement for your judgment. A faster way to find what’s already in the manual.
I already have OEM portal access.
For one brand. Maybe two. Multi-brand techs pay $70–150/month for separate portals. MyPros+ covers 100+ brands for $29/month plus applicable tax, and you can search by symptom, not just model number.

How we compare

FeatureMyPros+ChatGPTOEM Portals
Cited test procedures
All major brands, one price
Error codes + expected values
Wiring diagrams
Camera model lookup
Search within manuals
Parts lookup with one-tap copy
Max explains any page
Voice input
Offline access
Price$29/mo plus applicable taxFree–$20/mo$0–65/mo each

Simple pricing

One wrong diagnosis costs more than a year of MyPros+.

$29/month
Or save with annual: $24.17/mo ($290/year)
75,000+ service documents
100+ brands covered
Diagnostics with source citations
Wiring diagrams + interactive parts
Camera model lookup
Error code database
Offline access
Multilingual support
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$9.95/ 3 days
One wrong diagnosis costs more than this.
75,000+ service documents
100+ brands covered
Diagnostics with source citations
Wiring diagrams + interactive parts
Camera model lookup
Error code database
Offline access
Multilingual support
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Built by people who know the trade

Our team has spent 25+ years in appliance repair, years of working with technicians and repair professionals, building the tools they actually need.

We built MyPros+ because we watched techs waste time searching five different portals, flipping through 200-page PDFs, and getting wrong answers from tools that don't know the difference between a relay board and a control board.

75,000+ service documents · 20,000+ error codes · 100+ brands

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